Privacy Policy

We use the information we collect for the following purposes:

• Provide Services: To create and manage your account, process bookings, and deliver our hairstyle recommendation services
• Personalization: To remember your preferences and provide personalized hairstyle recommendations
• Communication: To send booking confirmations, reminders, and updates about our services
• Improvement: To analyze usage patterns and improve our AI algorithms and platform features
• Security: To protect against fraud, unauthorized access, and other security issues
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure password storage using industry-standard hashing
• Regular security audits and updates
• Access controls and authentication mechanisms
• Secure cloud infrastructure with leading providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly consent to sharing your information

All third-party service providers are contractually required to maintain the confidentiality and security of your information.

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@maestyles.com. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to improve your experience on our platform. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Keep you signed in to your account
• Analyze how you use our platform
• Provide personalized content and recommendations

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account information is retained while your account is active
• Booking history is retained for 7 years for business and legal purposes
• Chat conversations are retained for service improvement and support
• Uploaded images are retained while your account is active

After account deletion, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@maestyles.com.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Updating the "Last updated" date at the top of this page
• Sending you an email notification (for significant changes)

Your continued use of our platform after changes are posted constitutes your acceptance of the updated Privacy Policy.